My BIXI ride

Returning a BIXI bike

• How do I return a BIXI bike to a docking point?
• Can I return the bike to any station of my choice?
• What do I do if there are no empty bike docks when I want to return my bike?

Issues with my ride

• I tried returning my bike, the light went red or there was no light and I can’t take my bike out. What do I do?
• My bike is defective. What do I do?
• My BIXI bike has been stolen. What happens now?
• I've had an accident involving my BIXI bike. What do I do?