Skip to main content
BIXI Montreal Help Centre home page BIXI Montreal
  • Submit a request
  • Submit a request
  1. BIXI Montreal
  2. My BIXI ride

My BIXI ride

Returning a BIXI bike

  • How do I return a BIXI bike to a docking point?
  • Can I return the bike to any station of my choice?
  • What do I do if there are no empty bike docks when I want to return my bike?

Issues with my ride

  • I tried returning my bike, the light went red or there was no light and I can’t take my bike out. What do I do?
  • My bike is defective. What do I do?
  • My BIXI bike has been stolen. What happens now?
  • I've had an accident involving my BIXI bike. What do I do?
BIXI Montreal
Français