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  1. BIXI Montreal
  2. My account

My account

My Membership

  • How can I renew my membership?
  • How can I cancel my membership?
  • Can I lend my BIXI membership to someone else?

Account Management

  • How can I reset my password?
  • How can I create a profile for my co-member?
  • My account is suspended, why?
  • How can I update or delete my payment information?
  • How can I delete my account?

Billing

  • How am I billed for my usage fees?
  • Why was I billed on the 20th day of the month?
  • How can I view my billing statement?
  • My transaction was denied. What should I do?
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