https://support.bixi.com/hc/en-ca 2026-04-03T20:18:28Z https://support.bixi.com/hc/fr 2026-04-03T20:18:28Z https://support.bixi.com/hc/en-ca/articles/5854722290963-What-is-an-electric-BIXI-power-assisted-cycle 2024-09-26T20:34:15Z https://support.bixi.com/hc/fr/articles/5854722290963-Qu-est-ce-qu-un-BIXI-%C3%A9lectrique-v%C3%A9lo-%C3%A0-assistance-%C3%A9lectrique 2024-09-26T20:34:15Z https://support.bixi.com/hc/en-ca/articles/5854777201427-Is-it-mandatory-to-wear-a-bike-helmet 2026-01-14T15:16:30Z https://support.bixi.com/hc/fr/articles/5854777201427-Est-il-obligatoire-de-porter-un-casque-de-v%C3%A9lo 2026-01-14T15:16:30Z https://support.bixi.com/hc/en-ca/articles/5854849525139-Can-I-get-a-ticket-if-I-ride-an-electric-BIXI-without-a-helmet 2026-01-14T15:16:30Z https://support.bixi.com/hc/fr/articles/5854849525139-Puis-je-avoir-une-contravention-si-je-roule-%C3%A0-BIXI-%C3%A9lectrique-sans-casque 2026-01-14T15:16:30Z https://support.bixi.com/hc/en-ca/articles/5854854056595-Can-I-use-BIXI-Electric-everywhere 2026-01-14T15:16:30Z https://support.bixi.com/hc/fr/articles/5854854056595-Puis-je-circuler-partout-%C3%A0-BIXI-%C3%A9lectrique 2026-01-14T15:16:30Z https://support.bixi.com/hc/en-ca/articles/5854876471955-Are-there-any-special-safety-rules-that-apply-to-using-an-electric-BIXI 2026-01-14T15:16:30Z https://support.bixi.com/hc/fr/articles/5854876471955-Est-ce-qu-il-y-a-des-r%C3%A8gles-de-s%C3%A9curit%C3%A9-uniques-%C3%A0-l-utilisation-d-un-BIXI-%C3%A9lectrique 2026-01-14T15:16:30Z https://support.bixi.com/hc/en-ca/articles/5854886095763-How-do-I-know-if-the-battery-on-the-electric-BIXI-is-sufficiently-charged 2024-09-26T20:34:23Z https://support.bixi.com/hc/fr/articles/5854886095763-Comment-savoir-si-la-batterie-du-BIXI-%C3%A9lectrique-est-assez-recharg%C3%A9e 2024-09-26T20:34:23Z https://support.bixi.com/hc/en-ca/articles/5854898110483-What-is-the-maximum-speed-of-an-electric-BIXI 2024-09-26T20:34:19Z https://support.bixi.com/hc/fr/articles/5854898110483-Quelle-est-la-vitesse-maximale-du-BIXI-%C3%A9lectrique 2024-09-26T20:34:19Z https://support.bixi.com/hc/en-ca/articles/5854919685523-In-an-emergency-how-do-you-turn-off-the-electric-assistance-mode 2024-09-26T20:34:55Z https://support.bixi.com/hc/fr/articles/5854919685523-En-cas-d-urgence-comment-d%C3%A9sactiver-le-mode-assistance-%C3%A9lectrique 2024-09-26T20:34:55Z https://support.bixi.com/hc/en-ca/articles/5854934147219-Can-I-reserve-an-electric-BIXI 2024-09-26T20:34:47Z https://support.bixi.com/hc/fr/articles/5854934147219-Puis-je-r%C3%A9server-un-BIXI-%C3%A9lectrique 2024-09-26T20:34:47Z https://support.bixi.com/hc/en-ca/articles/5854942919059-My-electric-BIXI-is-discharged-What-do-I-do 2024-09-26T20:34:51Z https://support.bixi.com/hc/fr/articles/5854942919059-Mon-BIXI-%C3%A9lectrique-est-d%C3%A9charg%C3%A9-Que-faire 2024-09-26T20:34:51Z https://support.bixi.com/hc/en-ca/articles/7112891415571-Who-can-use-BIXI 2024-09-30T20:10:53Z https://support.bixi.com/hc/fr/articles/7112891415571-Qui-peut-utiliser-BIXI 2024-09-30T20:10:53Z https://support.bixi.com/hc/en-ca/articles/7112927248787-What-is-the-maximum-load-a-BIXI-bike-can-support 2026-01-14T15:16:30Z https://support.bixi.com/hc/fr/articles/7112927248787-Quelle-est-la-charge-maximale-que-peut-supporter-un-v%C3%A9lo-BIXI 2026-01-14T15:16:30Z https://support.bixi.com/hc/en-ca/articles/7112929793171-Is-the-BIXI-service-available-all-year-round 2025-08-07T18:44:06Z https://support.bixi.com/hc/fr/articles/7112929793171-Est-ce-que-le-service-BIXI-est-disponible-toute-l-ann%C3%A9e 2025-08-07T18:44:06Z https://support.bixi.com/hc/en-ca/articles/7112933338387-How-can-I-unlock-a-BIXI-bike-with-my-credit-card 2025-07-20T20:15:25Z https://support.bixi.com/hc/fr/articles/7112933338387-Comment-louer-un-v%C3%A9lo-avec-ma-carte-de-cr%C3%A9dit 2025-07-20T20:15:25Z https://support.bixi.com/hc/en-ca/articles/7114168598035-How-do-I-return-a-BIXI-bike-to-a-docking-point 2024-09-26T20:33:01Z https://support.bixi.com/hc/fr/articles/7114168598035-Comment-retourner-un-v%C3%A9lo-BIXI-%C3%A0-un-point-d-ancrage 2024-09-26T20:33:01Z https://support.bixi.com/hc/en-ca/articles/7114214398611-I-subscribed-online-Can-I-use-the-service-right-away 2024-09-30T20:10:53Z https://support.bixi.com/hc/fr/articles/7114214398611-Je-me-suis-abonn%C3%A9-en-ligne-Puis-je-utiliser-le-service-tout-de-suite 2024-09-30T20:10:53Z https://support.bixi.com/hc/en-ca/articles/7114220188563-Can-I-take-out-more-than-one-bike-with-my-credit-card 2024-09-26T20:32:33Z https://support.bixi.com/hc/fr/articles/7114220188563-Puis-je-emprunter-plusieurs-v%C3%A9los-avec-ma-carte-de-cr%C3%A9dit 2024-09-26T20:32:33Z https://support.bixi.com/hc/en-ca/articles/7114223498387-Can-I-lend-my-BIXI-membership-to-someone-else 2024-09-26T20:37:37Z https://support.bixi.com/hc/fr/articles/7114223498387-Puis-je-pr%C3%AAter-mon-abonnement-BIXI 2024-09-26T20:37:37Z https://support.bixi.com/hc/en-ca/articles/7586672860307-I-tried-returning-my-bike-the-light-went-red-or-there-was-no-light-and-I-can-t-take-my-bike-out-What-do-I-do 2024-09-26T20:33:37Z https://support.bixi.com/hc/fr/articles/7586672860307-Lors-du-retour-de-mon-v%C3%A9lo-la-lumi%C3%A8re-rouge-s-est-allum%C3%A9e-et-je-ne-peux-plus-sortir-mon-v%C3%A9lo-Que-faire 2024-09-26T20:33:37Z https://support.bixi.com/hc/en-ca/articles/7586730805267-What-do-I-do-if-there-are-no-empty-bike-docks-when-I-want-to-return-my-bike 2024-09-26T20:33:10Z https://support.bixi.com/hc/fr/articles/7586730805267-Il-n-y-a-pas-de-place-pour-rapporter-mon-v%C3%A9lo-Que-faire 2024-09-26T20:33:10Z https://support.bixi.com/hc/en-ca/articles/7586749112979-My-bike-is-defective-What-do-I-do 2024-09-26T20:33:41Z https://support.bixi.com/hc/fr/articles/7586749112979--Mon-v%C3%A9lo-est-d%C3%A9fectueux-Que-faire 2024-09-26T20:33:41Z https://support.bixi.com/hc/en-ca/articles/7586845319827-My-BIXI-bike-has-been-stolen-What-happens-now 2024-09-26T20:33:46Z https://support.bixi.com/hc/fr/articles/7586845319827-Mon-v%C3%A9lo-BIXI-a-%C3%A9t%C3%A9-vol%C3%A9-Qu-arrive-t-il 2024-09-26T20:33:46Z https://support.bixi.com/hc/en-ca/articles/7586847834003-I-ve-had-an-accident-involving-my-BIXI-bike-What-do-I-do 2024-09-26T20:33:50Z https://support.bixi.com/hc/fr/articles/7586847834003-J-ai-eu-un-accident-avec-mon-v%C3%A9lo-BIXI-Que-dois-je-faire 2024-09-26T20:33:50Z https://support.bixi.com/hc/en-ca/articles/7587030902547-Are-usage-minutes-included-when-you-take-a-one-way-trip 2026-03-25T19:31:19Z https://support.bixi.com/hc/fr/articles/7587030902547-Est-ce-qu-il-y-a-des-minutes-d-utilisation-incluses-lorsqu-on-prend-l-aller-simple 2026-03-25T19:31:19Z https://support.bixi.com/hc/en-ca/articles/7587066601875-What-is-the-100-security-deposit 2024-09-26T20:36:34Z https://support.bixi.com/hc/fr/articles/7587066601875-Qu-est-ce-que-le-d%C3%A9p%C3%B4t-de-garantie-de-100 2024-09-26T20:36:34Z https://support.bixi.com/hc/en-ca/articles/7587068568083-How-do-I-subscribe-to-a-short-term-access 2024-09-22T22:25:25Z https://support.bixi.com/hc/fr/articles/7587068568083-Comment-se-procurer-un-aller-simple 2024-09-22T22:25:25Z https://support.bixi.com/hc/en-ca/articles/7587071958419-How-will-I-be-billed-for-my-one-way-trip-usage-fees 2026-02-16T20:29:35Z https://support.bixi.com/hc/fr/articles/7587071958419-Comment-mes-frais-de-d%C3%A9placement-sont-ils-factur%C3%A9s-avec-l-aller-simple 2026-02-16T20:29:35Z https://support.bixi.com/hc/en-ca/articles/7587158823059-Are-usage-minutes-included-when-you-purchase-a-membership 2024-09-26T20:35:41Z https://support.bixi.com/hc/fr/articles/7587158823059-Est-ce-qu-il-y-a-des-minutes-d-utilisation-incluses-lorsqu-on-a-un-abonnement 2024-09-26T20:35:41Z https://support.bixi.com/hc/en-ca/articles/7587172310163-Is-there-a-membership-that-includes-unlimited-BIXI-electric-trips 2024-09-26T20:36:04Z https://support.bixi.com/hc/fr/articles/7587172310163-Est-ce-qu-il-y-a-un-abonnement-qui-inclut-des-trajets-illimit%C3%A9s-%C3%A0-BIXI-%C3%A9lectriques 2024-09-26T20:36:04Z https://support.bixi.com/hc/en-ca/articles/7587228784147-I-want-to-be-a-member-for-the-entire-season-How-do-I-do-this 2026-03-25T19:18:36Z https://support.bixi.com/hc/fr/articles/7587228784147-Je-veux-m-abonner-pour-toute-la-saison-Comment-faire 2026-03-25T19:18:36Z https://support.bixi.com/hc/en-ca/articles/7587230899859-How-do-I-subscribe-to-a-membership 2026-02-16T20:32:19Z https://support.bixi.com/hc/fr/articles/7587230899859-Comment-souscrire-%C3%A0-un-abonnement 2026-02-16T20:32:19Z https://support.bixi.com/hc/en-ca/articles/7587232962579-Is-it-possible-to-subscribe-if-I-don-t-have-a-credit-card 2024-09-26T20:35:36Z https://support.bixi.com/hc/fr/articles/7587232962579-Est-il-possible-de-s-abonner-si-l-on-ne-poss%C3%A8de-pas-de-carte-de-cr%C3%A9dit 2024-09-26T20:35:36Z https://support.bixi.com/hc/en-ca/articles/7587234393875-What-does-a-membership-with-a-co-member-involve 2024-09-26T20:35:55Z https://support.bixi.com/hc/fr/articles/7587234393875-Qu-est-ce-qu-un-abonnement-avec-un-co-abonn%C3%A9-implique 2024-09-26T20:35:55Z https://support.bixi.com/hc/en-ca/articles/7787493633811-How-can-I-order-a-BIXI-key 2026-03-26T18:48:15Z https://support.bixi.com/hc/fr/articles/7787493633811-Comment-commander-une-cl%C3%A9-BIXI 2026-03-26T18:48:15Z https://support.bixi.com/hc/en-ca/articles/7787915826963-I-only-want-to-use-BIXI-occasionally-can-I-do-so-without-subscribing 2025-07-20T20:32:12Z https://support.bixi.com/hc/fr/articles/7787915826963-Je-ne-souhaite-utiliser-BIXI-qu-occasionnellement-puis-je-le-faire-sans-m-abonner 2025-07-20T20:32:12Z https://support.bixi.com/hc/en-ca/articles/7787939421459-How-will-I-be-billed-for-my-usage-fees 2026-03-27T17:27:44Z https://support.bixi.com/hc/fr/articles/7787939421459-Comment-mes-frais-de-d%C3%A9placements-sont-ils-factur%C3%A9s 2026-03-27T17:27:44Z https://support.bixi.com/hc/en-ca/articles/7857114526355-How-can-I-delete-my-account 2024-10-31T21:34:43Z https://support.bixi.com/hc/fr/articles/7857114526355-Comment-supprimer-mon-compte 2024-10-31T21:34:43Z https://support.bixi.com/hc/en-ca/articles/7857246452243-How-can-I-cancel-my-membership 2025-01-20T17:10:55Z https://support.bixi.com/hc/fr/articles/7857246452243-Comment-annuler-mon-abonnement 2025-01-20T17:10:55Z https://support.bixi.com/hc/en-ca/articles/7857456481171-How-can-I-reset-my-password 2024-09-26T20:37:55Z https://support.bixi.com/hc/fr/articles/7857456481171-Comment-mettre-%C3%A0-jour-mon-mot-de-passe 2024-09-26T20:37:55Z https://support.bixi.com/hc/en-ca/articles/7857478328723-How-can-I-renew-my-membership 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https://support.bixi.com/hc/en-ca/articles/7857492749459-How-can-I-update-or-delete-my-payment-information 2024-09-26T20:38:09Z https://support.bixi.com/hc/fr/articles/7857492749459-Comment-modifier-ou-supprimer-mes-donn%C3%A9es-de-facturation 2024-09-26T20:38:09Z https://support.bixi.com/hc/en-ca/articles/7857494812563-I-m-a-member-how-do-I-invite-a-guest-to-ride-with-me 2025-01-21T15:46:49Z https://support.bixi.com/hc/fr/articles/7857494812563-Je-suis-membre-comment-inviter-un-ami-%C3%A0-faire-une-balade 2025-01-21T15:46:49Z https://support.bixi.com/hc/en-ca/articles/7857976979987-Where-are-the-bike-lanes-in-Montr%C3%A9al 2026-01-14T15:16:30Z https://support.bixi.com/hc/fr/articles/7857976979987-O%C3%B9-sont-les-pistes-cyclables-%C3%A0-Montr%C3%A9al 2026-01-14T15:16:30Z https://support.bixi.com/hc/en-ca/articles/7874142819219-What-should-I-do-before-going-on-my-BIXI-ride 2026-01-14T15:16:30Z https://support.bixi.com/hc/fr/articles/7874142819219-Que-devrais-je-faire-avant-de-commencer-ma-balade 2026-01-14T15:16:30Z https://support.bixi.com/hc/en-ca/articles/7921142871059-How-can-I-find-an-electric-BIXI 2025-02-27T20:31:58Z https://support.bixi.com/hc/fr/articles/7921142871059-Comment-rep%C3%A9rer-les-BIXI-%C3%A9lectriques 2025-02-27T20:31:58Z https://support.bixi.com/hc/en-ca/articles/7949774293651-My-account-is-suspended-why 2024-09-26T20:38:04Z https://support.bixi.com/hc/fr/articles/7949774293651-Mon-compte-a-%C3%A9t%C3%A9-suspendu-pourquoi 2024-09-26T20:38:04Z https://support.bixi.com/hc/en-ca/articles/7956465416979-Why-was-I-billed-on-the-20th-day-of-the-month 2024-09-26T20:41:12Z https://support.bixi.com/hc/fr/articles/7956465416979-Pourquoi-ai-je-%C3%A9t%C3%A9-factur%C3%A9-le-20e-jour-du-mois 2024-09-26T20:41:12Z https://support.bixi.com/hc/en-ca/articles/7983072571283-How-can-I-view-my-billing-statement 2026-02-16T20:39:23Z https://support.bixi.com/hc/fr/articles/7983072571283-Comment-consulter-mon-relev%C3%A9-de-facturation 2026-02-16T20:39:23Z https://support.bixi.com/hc/en-ca/articles/7984346566291-Can-I-return-the-bike-to-any-station-of-my-choice 2024-09-26T20:33:06Z https://support.bixi.com/hc/fr/articles/7984346566291-Puis-je-retourner-le-v%C3%A9lo-%C3%A0-la-station-de-mon-choix 2024-09-26T20:33:06Z https://support.bixi.com/hc/en-ca/articles/8054792383507-Download-the-BIXI-app 2024-09-26T20:31:44Z https://support.bixi.com/hc/fr/articles/8054792383507-T%C3%A9l%C3%A9charger-l-application-BIXI 2024-09-26T20:31:44Z https://support.bixi.com/hc/en-ca/articles/8057704441747-How-can-I-unlock-a-bike-using-the-BIXI-app 2024-09-26T20:31:49Z https://support.bixi.com/hc/fr/articles/8057704441747-Comment-louer-un-v%C3%A9lo-avec-l-appli-BIXI 2024-09-26T20:31:49Z https://support.bixi.com/hc/en-ca/articles/8259445979923-I-dropped-off-the-bike-but-the-trip-timer-is-not-stopping-What-is-going-on 2024-09-26T20:32:04Z 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