BIXI key
- First, make sure your key is active and linked to your BIXI account.
- Insert the key into the key reader located on the dock holding the bike. This is a small rectangular slot on the left side of the dock and the bike.
- Wait for the green light on the dock to turn on.
- Once the green light is on, remove your key and the bike from the dock if it hasn't already been released!
To unlock your chosen bike with a BIXI key, please follow these steps:
Enjoy your BIXI ride!
All users are invited to download the app to unlock BIXI bikes at the stations.
This decision was taken out of environmental concern, to avoid wasting plastic, but also to offer a better BIXI experience. The app doesn’t only allow you to rent bikes, but also to check their availability, consult stations' maps, calculate the duration of your trip, receive promotions, join the Amis BIXI program and access your account.
For users who prefer the key, we still offer exceptional shipments at a cost of $15 (taxes included). To proceed, contact us at 514-789-BIXI (2494) or via our Contact Form confirming the fees and your mailing address.
Here are the activation steps for a BIXI key. The activation must be completed before you can rent a BIXI using your key.
Log in to your BIXI space through the website and scroll down to the Preferences section.
Under Preferences, you will find Add your bike key. Press on Add and insert the number of the key you received by mail. You will find the number written under the barcode. Once you have entered the number, press on Add now.
Your profile will now reflect that your key was successfully associated to your account!