Looking for the monthly option? At the start of the season (mid-April), you will be able to add the monthly payment modality to your account via our website or BIXI mobile app. BIXI membership is continuous and ends only when you decide to cancel it via your BIXI Space.
If you do not have Internet access, feel free to contact us at 514-789-BIXI (2494) or at 1-877-820-2453 (open 24/7).
BIXI membership is continuous and ends only when you decide to cancel it via your BIXI Space by clicking on the button provided for this purpose in the Membership Status section (see example below).
By cancelling your continuous BIXI membership, you will not be billed for a new membership period the following month for the monthly payment modality or the following season for the seasonal payment modality. Your membership will therefore terminate at the end of the period you have already paid for, i.e. the date indicated in your BIXI Space in the Membership Status section.
Plan to cancel your membership at least 48 hours before the expiration date listed, to avoid another payment.
If the payment has been processed already and you do not plan on using BIXI any longer, please call us at 514-789-BIXI (2494) or use our Contact Form.
If you have already clicked on Cancel membership, and you also wish to end your current membership sooner, please call us at 514-789-BIXI (2494) or use our Contact Form.
No. Your BIXI membership is linked to your personal account and, consequently, to your credit card. You are responsible for all trips made using your account. BIXI memberships are non-transferable.