For BIXI members, usage fees (if applicable) for trips with an electric BIXI or for those of more than 45 minutes with a regular BIXI are billed on the 20th day of each month. An email is sent to you each month to notify you of the availability of your online statement. The statement is available in your BIXI Space on the website under the Billing Statements section.

    2024 BIXI rates for seasonal and monthly members

    Regular BIXI: Trips longer than 45 minutes: 17₵/minute +tx
    Electric BIXI: From the first minute: 17₵/minute +tx

     

    In the case of One-Way trips, the unlock fee is charged to your credit card upon purchase and the usage fees that apply per minute depending on the bike chosen are charged to the credit card after your rental period ends. So don't be alarmed to see your rental in two transactions, the unlock fee will appear the day of your rental and the usage fees will appear the day after your rental.

    For the 2024 BIXI season

    Unlock fee per bike: $1.35 + tx
    Regular BIXI: From the first minute: 20₵/minute +tx
    Electric BIXI: From the first minute: 35₵/minute +tx

    For BIXI members, per-minute rates apply for:

    1. electric BIXI trips
    2. trips of more than 45 minutes with regular BIXI

    Usage fees you accumulate over a billing cycle are charged to you once a month, on the 20th day of each month. 

    EXAMPLE: If you receive a billing statement on June 20, 
    this statement will show you all trips done between May 20 and June 19.

    An email is sent to you each month to notify you of the availability of your online statement. The statement is available in your BIXI Space on the website under the Billing Statements section.

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    View your billing statement from your BIXI Space on our website.

     

    Go to the Billing Statements section under Manage My Account

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    Find the corresponding billing period (i.e., from July 20 to August 19) and click on View details

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    You can even use the Print option to save your statement in PDF format. Change the Destination to Save as PDF.

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    We invite you to verify with your financial institution why the payment might be refused. Please note that there is a $100 security deposit per bike when you join BIXI with a One-Way trip.

    For further details, contact us at 514-789-BIXI (2494) or at 1-877-820-2453. We are available 24/7 to answer any question you may have.